Privacy Policy

Last updated: 31st October 2025

1. Who we are

Andersen Genève (“we”, “us”, “our”) is the controller of your personal data when you visit our website, make an enquiry, or interact with us.

  • Please contact us if you have any questions: http://www.andersen-geneve.ch/contact
  • Address: Quai du Seujet 36, 1201 Genève, Switzerland

This Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with applicable laws, including the EU/UK GDPR and the Swiss FADP, as applicable.

2. What we collect

We collect and process the following categories of personal data:

  • Contact data: name, email, phone, country, and message content (e.g., via contact forms).
  • Communication data: emails, messages, and related correspondence.
  • Website usage data: pages viewed, links clicked, referring/exit pages, time on page, device and browser information, IP address (may be collected via analytics).
  • Cookie and similar technology data: identifiers, consent preferences, and analytics/advertising signals depending on your choices.
  • Order/after‑sales enquiries: details you provide when you request information about products or services.

We do not intentionally collect special categories of data unless you explicitly provide them and consent where required.

3. How we collect your data

  • Directly from you: when you fill forms, subscribe to newsletters, or contact us.
  • Automatically: via cookies, pixels, and analytics as configured on our site.
  • From third parties: e.g., service providers (analytics, hosting) as needed to operate our site.

4. Why we use your data (legal bases)

We use your personal data for:

  • Providing and improving our website and services (legitimate interests; performance of a contract where applicable).
  • Responding to enquiries and providing customer support (contract; legitimate interests).
  • Sending newsletters or marketing communications (consent; you can withdraw at any time).
  • Analytics to understand and improve performance and design (consent where required; legitimate interests where permitted).
  • Security, fraud prevention, and compliance with legal obligations (legal obligation; legitimate interests).

5. Sharing your data

We share data only with:

  • Service providers acting on our instructions (e.g., hosting, email delivery, analytics).
  • Professional advisors (legal, accounting) where necessary.
  • Authorities where required by law or to protect our rights.
    We require recipients to handle data securely and lawfully. We do not sell personal data.

6. International transfers

Where data is transferred outside Switzerland/EEA/UK, we rely on appropriate safeguards (e.g., adequacy decisions or Standard Contractual Clauses). Details available on request.

7. Retention

We keep personal data only as long as needed for the purposes above, considering legal, accounting, and reporting requirements. Typical retention: enquiry data up to 24 months; analytics data per tool settings; consent records per legal requirements.

8. Your rights

Depending on your location, you may have rights to:

  • Access, rectify, or erase your data.
  • Restrict or object to processing.
  • Port your data.
  • Withdraw consent at any time (does not affect prior processing).
  • Lodge a complaint with your supervisory authority.
    To exercise rights, contact: [Insert DPO/contact email].

9. Cookies

See our Cookie Policy for details on the cookies we use and how to manage your preferences.

10. Security

We implement technical and organizational measures appropriate to the risks (e.g., access controls, encryption in transit, minimization). No system is 100% secure.

11. Children

Our website is not intended for children under 16 and we do not knowingly collect their data.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be highlighted on this page with a new “Last updated” date.

13. Contact

For any questions or requests, contact us via the contact form: http://www.andersen-geneve.ch/contact